Last updated: August 29, 2026
At Bae Rituals, we want your matcha to reach you fresh and on time. Here's everything you need to know about how we ship.
Shipping Coverage
We currently ship all across India.
Order Processing Time
Orders are processed and dispatched within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email/SMS notification with your tracking details once your order has been dispatched.
Delivery Timelines
Once dispatched, delivery typically takes 3–7 business days depending on your location. Delivery timelines are estimates provided by our courier partners and are not guaranteed. Remote or rural locations may experience longer delivery times.
Shipping Charges
Free shipping on all orders.
Payment Method
We currently accept online prepaid payments only. Cash on Delivery (COD) is not available at this time.
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment status in real time.
Delays
While we make every effort to ensure timely delivery, delays may occasionally occur due to courier logistics, weather conditions, regional restrictions, or other circumstances beyond our control. We are not liable for delays caused by our shipping partners or events outside our reasonable control, but we will assist in tracking and resolving any delivery issues you report to us.
Damaged or Incorrect Shipments
Please inspect your package upon delivery. If your order arrives damaged or you receive an incorrect item, please refer to our Return & Refund Policy for the process to report this, including our video-proof requirement for damage claims.
Incorrect Address
Please ensure your shipping address, pincode, and contact number are accurate at the time of placing your order. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer. Additional charges may apply for reshipment in such cases.
Contact Us
For any shipping-related questions, reach out to us at:
Bae Rituals (operated by Solmora Private Limited)
Email: spill@baerituals.com
Phone: +91 6290883134
